Phone: +61 2 9299 4000

Client Charter

2discover understands that the foundation of every successful recruitment partnership is an appreciation of each other’s values. 2discover’s values are the basis of our business and affect every decision that is made, every day. With this in mind we have created our Client Charter. The Charter is our promise to you of the service that you can expect, based on our values.

Total Quality
We promise to fully listen and through questioning, to fully understand your requirements, to offer advice where needed and to give continuous improvement in our service through feedback from both candidates and clients.

Honesty and Integrity
If we don’t think we can help you we will endeavor to recommend an agency that can.

Working Together
Using a centralised database our team works closely together to ensure that we provide the best quality and most efficient service to all of our customers.

Doing What We Say We Are Going To Do
We will do what we say we are going to do. Quite simply this means that if we say we will call you at 3pm – we will.

Going The Extra Mile
As well as working with you to find the right candidate, we will also keep you up to date with developments in the recruitment and HR industry through forums, seminars and informed consultants.

Treating Everyone With Respect
We believe our candidates are as important as our clients and we treat them with the respect they deserve.

Committed To Improvement
2discover is committed to the constant improvement of our service. At the end of every assignment, whether temporary or permanent, we will send you an evaluation form for your comments. By taking on board all your comments, we can ensure that our service will never stop evolving.

Enjoying Our Jobs
Consultants at 2discover enjoy their jobs. This enjoyment increases our commitment, enthusiasm and our service to you.

Being Proud To Represent 2discover
We understand that we are your representatives in the candidate market. We undertake to be as proud to represent your company, as we are to represent our own.

Giving back
We see 2discover as part of the broader community and want to work with our client to be valuable contributors. That is why we are proud to support Cancer research and UNICEF through our customers.

our awards & partners »

Awards & Partners